Olg Self Exclusion List

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ACCREDITATION

In Ontario, there are more than 20,000 people on the self-exclusion list. Figures from the OLG obtained through a freedom of information request show that in the period from July 2016 to October. Self-Exclusion Program Every casino (commercial and charity), and slot facility in Ontario complies with the OLG's Policy on Responsible Gaming, including participation in the Self-Exclusion Program, in which individuals request to have themselves placed on a ‘list' of self-excluded persons and refrain from visiting any property under. CMP and Affirmative Exclusions Northern Lighthouse Agreed to Pay $29,000 for Allegedly Violating the Civil Monetary Penalties Law by Employing an Excluded Individual August 4, 2020. Class-action suit seeks $3.5 billion from OLG for admitting people from self-excluded list. Posted By Corey Larocque, June 13, 2008. Niagara's casinos are among the establishments problem gamblers have been admitted even though some are in a voluntary program to keep them out, says a lawyer for a $3.5-billion class-action lawsuit against Ontario Lottery and Gaming. Self-excluded individuals are entitled to their portion of the winnings of a group lottery ticket purchased through the iGaming site, provided that the lottery ticket is purchased by an individual other than the self-excluded individual. Relevant Standard Excerpt(s): 2.6 OLG shall provide a common voluntary self-exclusion program.

Self

Casino Rama Resort has maintained its Responsible Gaming Accreditation since 2014. The Responsible Gaming Accreditation is a standard in which Casino Rama Resort's Responsible Gaming Program is measured against eight core responsible gambling standards including corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue growth and game features and employee training.
This international accreditation supports our commitment to responsible gaming.

Visit the RG Check website for more information on responsible gaming accreditation.

Olg Self Exclusion List Template

PLAYSMART

The PlaySmart Centre provides patrons and employees with information on safer gambling practices as well as assistance and local referrals for help with gambling-related problems. Operated by the Responsible Gambling Council of Ontario, the PlaySmart Centre is independent and information provided to PlaySmart is confidential. PlaySmart at Casino Rama Resort is located in the Bus Entrance of our venue.

PERSONAL FINANCIAL RESTRICTIONS

Casino Rama Resort offers patrons the option of enrolling into a Personal Financial Restriction Program. This Program is designed to allow patrons to limit the type of financial transactions they are able to complete while at the casino. If you would like to enroll in the program, please visit Casino Rama Resort's Casino Cage or Credit Office. For more information on this program, please download our Financial Restrictions Program Brochure.

SELF-EXCLUSION PROGRAM

Every casino (commercial and charity), and slot facility in Ontario complies with The Ontario Lottery and Gaming's (OLG's) Policy on Responsible Gaming, including participation in the 'Self-Exclusion Program', in which individuals request to have themselves placed on a 'list' of self-excluded persons and refrain from visiting any property under OLG jurisdiction. A Self-Exclusion applies to all OLG gaming facilities, including commercial casinos, slot facilities, and charity casinos. Click on Casino Rama Resort's Self-Exclusion Brochure to find out more about the Self-Exclusion Program available at Casino Rama Resort.

Olg Self Exclusion List

ACCESS TO PERSONAL INFORMATION

Self
Olg

Casino Rama Resort has maintained its Responsible Gaming Accreditation since 2014. The Responsible Gaming Accreditation is a standard in which Casino Rama Resort's Responsible Gaming Program is measured against eight core responsible gambling standards including corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue growth and game features and employee training.
This international accreditation supports our commitment to responsible gaming.

Visit the RG Check website for more information on responsible gaming accreditation.

Olg Self Exclusion List Template

PLAYSMART

The PlaySmart Centre provides patrons and employees with information on safer gambling practices as well as assistance and local referrals for help with gambling-related problems. Operated by the Responsible Gambling Council of Ontario, the PlaySmart Centre is independent and information provided to PlaySmart is confidential. PlaySmart at Casino Rama Resort is located in the Bus Entrance of our venue.

PERSONAL FINANCIAL RESTRICTIONS

Casino Rama Resort offers patrons the option of enrolling into a Personal Financial Restriction Program. This Program is designed to allow patrons to limit the type of financial transactions they are able to complete while at the casino. If you would like to enroll in the program, please visit Casino Rama Resort's Casino Cage or Credit Office. For more information on this program, please download our Financial Restrictions Program Brochure.

SELF-EXCLUSION PROGRAM

Every casino (commercial and charity), and slot facility in Ontario complies with The Ontario Lottery and Gaming's (OLG's) Policy on Responsible Gaming, including participation in the 'Self-Exclusion Program', in which individuals request to have themselves placed on a 'list' of self-excluded persons and refrain from visiting any property under OLG jurisdiction. A Self-Exclusion applies to all OLG gaming facilities, including commercial casinos, slot facilities, and charity casinos. Click on Casino Rama Resort's Self-Exclusion Brochure to find out more about the Self-Exclusion Program available at Casino Rama Resort.

ACCESS TO PERSONAL INFORMATION

We will provide you with access to your personal information (i.e. win/loss statements, etc.) and will allow you to correct or update your personal information (i.e. address, phone number, mailings, etc.) in accordance with applicable law. Your request must be made in writing to our Chief Privacy Officer at the contact information below. You will be required to provide us with a copy of your valid government-issued photo ID. The reason we ask for valid government-issued photo ID is to ensure that we do not unintentionally change or release your personal information to a third party who is representing him/herself as you. Click here to view the Casino Rama Resort Privacy Statement.

Please Send Requests for Win/Loss Statements to:
Casino Rama Resort
Attention: Legal Department
5899 Rama Rd.
Rama, Ontario
L3V 6H6
Online at: privacyofficer@casinorama.com

LOCAL TREATMENT PROVIDERS

Off-Site Self-Exclusion Program Partners:

Simcoe Outreach Services Canadian Mental Health Association Simcoe County Branch
15 Bradford Street
Barrie, Ontario
Tel.1-800-461-4319
www.cmhastarttalking.ca
Canadian Addiction and Mental Health (CAMH)
1001 Queen Street West
Toronto, Ontario
M6J 1H4 Tel. 1 (800) 463-6273
www.ProblemGambling.ca
Chinese Family Services of Ontario
229-3330 Midland Avenue
Scarborough, Ontario
Tel. 1-866-979-2743
www.chinesefamilyso.com

ADDITIONAL SUPPORT AGENCIES

ConnexOntario
Problem Gambling Services
1-866-531-2600
connexontario.ca

Credit Canada
810-45 Sheppard Avenue East
Toronto, Ontario
M2N 5W9
Tel. 1-800-267-2272
www.CreditCanada.com

Family Mental Health Initiative (FMHI)
128 Anne St. South
Barrie, Ontario
L4N 6A2
Tel. 705-725-0363
Tel. 1-800-324-3252
www.fmhi.ca

Simcoe Outreach Services Canadian Mental Health Association Simcoe County Branch
Orillia Office
76 Nottawasaga Street
Orillia, Ontario
L3V 3J4
Tel. 1-888-329-5846
www.cmhastarttalking.ca

Our Commitment to Responsible Gaming

Gateway Casinos & Entertainment Limited is committed to delivering its products and services in a socially responsible manner. As a part of the Ontario Lottery and Gaming's RG Code of Conduct on Responsible Gaming, Gateway Casinos, through a series of initiatives, promises to strengthen its corporate commitment, enhance customer information and education programs and develop programs and policies that improve the gaming environment.

Accreditation

Gateway Casinos Innisfil maintains a Responsible Gaming Accreditation. The Responsible Gaming Accreditation is a standard in which Gateway Casinos' Responsible Gaming Program is measured against eight core responsible gambling standards including corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue growth and game features and employee training. This accreditation supports our commitment to responsible gaming. Visit the RG Check website for more information on responsible gaming accreditation.

PlaySmart

PlaySmart, a program of the OLG, provides patrons and employees with information on safer gambling practices as well as assistance and local referrals for help with gambling-related problems. PlaySmart Centres are independent and information provided to PlaySmart is confidential. Visit the PlaySmart website or visit a PlaySmart Centre at your local facility and look for PlaySmart information throughout our gaming floor.

Self-Exclusion Program

Every casino (commercial and charity), and slot facility in Ontario complies with the OLG's Policy on Responsible Gaming, including participation in the Self-Exclusion Program, in which individuals request to have themselves placed on a ‘list' of self-excluded persons and refrain from visiting any property under OLG jurisdiction. A Self-Exclusion applies to all OLG gaming facilities, including commercial casinos, slot facilities, and charity casinos. For more information, visit Guest Services at your local facility or visit the OLG Self-Exclusion website.

Win/Loss Statements

You may request your win/loss statements at any of the Guest Services desks at our sites. You will be required to provide us with a copy of your valid government-issued photo ID. The reason we ask for valid government-issued photo ID is to ensure that we do not unintentionally change or release your personal information to a third party who is representing him/herself as you. For more information, refer to the Gateway Casinos and Entertainment Limited Privacy Statement.

If you do not wish to visit one of our sites, you can send your request in writing to our Privacy officer. You will be required to provide us with a copy of your valid government-issued photo ID. The reason we ask for valid government-issued photo ID is to ensure that we do not unintentionally change or release your personal information to a third party who is representing him/herself as you.

Please Send Requests for Win/Loss Statements to:

Olg Self Exclusion List 2018

Gateway Casinos and Entertainment Limited
Attention: Compliance
103-256 Pall Mall Street
London, ON N6A 5P6

Olg Self Exclusion List 2020

Problem Gambling Support

Olg Self Exclusion Listen

ConnexOntario provides phone, online chat and email support for addiction, mental health and problem gambling. Call or visit the ConnexOntario website for details or to find a local support solution in your area.

Olg Self Exclusion Listing

Phone: 1-866-531-2600
Website: connexontario.ca





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